This pamphlet describes agency relationships and the duties
and responsibilities of real estate licensees in Oregon. This
pamphlet is informational only and neither the pamphlet nor its
delivery to you may be construed to be evidence of intent to
create an agency relationship.
Real Estate Agency Relationships
An "agency" relationship is a voluntary legal relationship in
which a real estate licensee (the "agent") agrees to act on
behalf of a buyer or a seller (the "client") in a real estate
transaction. Oregon law provides for three types of agency
relationships between real estate agents and their clients:
- Seller's Agent: Represents the seller only;
- Buyer's Agent: Represents the buyer only;
- Disclosed Limited Agent: Represents both the
buyer and seller, or multiple buyers who want to purchase
the same property. This can be done only with the written
permission of both clients.
The actual agency relationships between the seller, buyer
and their agents in a real estate transaction must be
acknowledged at the time an offer to purchase is made. Please
read this pamphlet carefully before entering into an agency
relationship with a real estate agent.
Duties and Responsibilities of an Agent
Who Represents Only the Seller or Only the Buyer
Under a written listing agreement to sell property, an agent
represents only the seller unless the seller agrees in writing
to allow the agent to also represent the buyer. An agent who
agrees to represent a buyer acts only as the buyer's agent
unless the buyer agrees in writing to allow the agent to also
represent the seller. An agent who represents only the seller or
only the buyer owes the following affirmative duties to their
client, other parties and their agents involved in a real estate
transaction:
- To exercise reasonable care and diligence;
- To deal honestly and in good faith;
- To present all written offers, notices and other
communications in a timely manner whether or not the
seller's property is subject to a contract for sale or
the buyer is already a party to a contract to purchase;
- To disclose material facts known by the agent and
not apparent or readily ascertainable to a party;
- To account in a timely manner for money and property
received from or on behalf of the client;
- To be loyal to their client by not taking action
that is adverse or detrimental to the client's interest
in a transaction;
- To disclose in a timely manner to the client any
conflict of interest, existing or contemplated;
- To advise the client to seek expert advice on
matters related to the transactions that are beyond the
agent's expertise;
- To maintain confidential information from or about
the client except under subpoena or court order, even
after termination of the agency relationship; and
- When representing a seller, to make a continuous,
good faith effort to find a buyer for the property,
except that a seller's agent is not required to seek
additional offers to purchase the property while the
property is subject to a contract for sale. When
representing a buyer, to make a continuous, good faith
effort to find property for the buyer, except that a
buyer's agent is not required to seek additional
properties for the buyer while the buyer is subject to a
contract for purchase or to show properties for which
there is no written agreement to pay compensation to the
buyer's agent.
None of these affirmative duties of an agent may be waived,
except #10, which can only be waived by written agreement
between client and agent.
Under Oregon law, a seller's agent may show properties owned
by another seller to a prospective buyer and may list competing
properties for sale without breaching any affirmative duty to
the seller. Similarly, a buyer's agent may show properties in
which the buyer is interested to other prospective buyers
without breaching any affirmative duty to the buyer.
Unless agreed to in writing, an agent has no duty to
investigate matters that are outside the scope of the agent's
expertise.
Duties and Responsibilities of an Agent
Who Represents More than One Client in a Transaction
One agent may represent both the seller and the buyer in the
same transaction, or multiple buyers who want to purchase the
same property only under a written "Disclosed Limited Agency"
agreement, signed by the seller, buyer(s) and their agent.
When different agents associated with the same real estate
firm establish agency relationships with different parties to
the same transaction, only the principal broker (the broker who
supervises the other agents)will act as a Disclosed Limited
Agent for both the buyer and seller. The other agents continue
to represent only the party with whom the agent already has an
established agency relationship unless all parties agree
otherwise in writing. The supervising principal broker and the
agents representing either the seller or the buyer have the
following duties to their clients:
- To disclose a conflict of interest in writing to all
parties;
- To take no action that is adverse or detrimental to
either party's interest in the transaction; and
- To obey the lawful instruction of both parties.
An agent acting under a Disclosed Limited Agency agreement
has the same duties to the client as when representing only a
seller or only a buyer, except that the agent may not, without
written permission, disclose any of the following:
- That the seller will accept a lower price or less
favorable terms than the listing price or terms;
- That the buyer will pay a greater price or more
favorable terms than the offering price or terms; or
- In transactions involving one-to-four residential
units only, information regarding the real property
transaction including, but not limited to, price, terms,
financial qualifications or motivation to buy or sell.
No matter whom they represent, an agent must disclose
information the agent knows or should know that failure to
disclose would constitute fraudulent misrepresentation. Unless
agreed to in writing, an agent acting under a Disclosed Limited
Agency agreement has no duty to investigate matters that are
outside the scope of the agent's expertise.
You are encouraged to discuss the above information
with the agent delivering this pamphlet to you. If you intend
for that agent, or any other Oregon real estate agent, to
represent you as a Seller's Agent, Buyer's Agent, or Disclosed
Limited Agent, you should have a specific discussion with
him/her about the nature and scope of the agency relationship.
Whether you are a buyer or seller, you cannot make a licensee
your agent without their knowledge and consent, and an agent
cannot make you their client without your knowledge and consent. |